How Vetting Works

Not Everyone Makes the Cut. Here's Exactly Why.

Every maker on Luxier has cleared a process most platforms would never attempt. The numbers below are live.

live—Acceptance rate
live—Active vetted makers
live—Avg rating
live0Reviews collected
01

Portfolio & Credentials Review

We examine documented work history, specialties, and certifications — not self-reported claims. Every applicant must demonstrate verifiable expertise before we look further.

We require →Guild certificationBrand-authorised training10+ years documentedSpecialty alignment
Auto-declined →No verifiable credentialsClaimed specialty undocumented
02

Reference & Background Check

We contact prior clients directly — not just read their names on an application. We verify professional standing with relevant industry bodies and licensing authorities.

We verify →3 reachable client referencesIndustry body standingInsurance coverage
Auto-declined →Unresolved complaintsPrior legal action re: pieces in careUnreachable references
03

Interview & Final Review

Finalists speak with our team. We assess communication, transparency about limitations, and the intangibles credentials can't capture — how a maker handles a difficult job, a missed deadline, an unhappy client.

We assess →Communication qualityHandling of difficult situationsTransparency about scope
Auto-declined →Evasiveness on past failuresOverstatement of capabilities

Ongoing Monitoring

Approval Is Not Permanent.

Every engagement on Luxier generates a rating. We track scores across quality, communication, and timeliness. Any maker whose pattern changes is reviewed. Makers who no longer meet the standard are removed — no exceptions.

Rating drops below thresholdTwo unresolved complaintsAny verified damage incidentEvasiveness with a client